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CONTACT US

At Prihar Collection, customer satisfaction is our priority. If you have any questions, concerns, or need assistance, feel free to reach out to us.

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Customer Support

You may also contact us through our website contact form.

We aim to respond to all queries within 24–48 business hours.

TERMS & CONDITIONS

Welcome. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to be bound by these terms.

1. General : By using this website, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian.

2. Products & Pricing : All products listed on our website are subject to availability. We reserve the right to modify prices, discontinue products, or update information at any time without prior notice.

3. Order Acceptance : We reserve the right to refuse or cancel any order due to:

  • Product unavailability

  • Errors in pricing or product information

  • Suspected fraudulent transactions

4. Payments : We accept payments via secure payment gateways including UPI, debit/credit cards, net banking, and other methods as displayed at checkout.

5. Shipping & Delivery : Delivery timelines are estimates and may vary based on location, courier delays, or unforeseen circumstances. We are not liable for delays beyond our control.

PRIVACY POLICY

At Prihar Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect
We may collect the following types of information:

  • Personal details (name, email address, phone number, shipping address)

  • Payment information (processed securely via third-party payment gateways)

  • Device and browsing information (IP address, browser type, cookies)

2. How We Use Your Information
We use your information to:

  • Process and deliver your orders

  • Communicate order updates and customer support

  • Improve our website and services

  • Send promotional offers (only if you opt-in)

3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:

  • Trusted logistics partners for delivery

  • Payment gateways for secure transactions

  • Legal authorities if required by law

4. Data Security
We implement reasonable security measures to protect your personal information. However, no online system is 100% secure.

5. Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic.

6. Your Rights
You may request access, correction, or deletion of your personal data by contacting us.

7. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

8. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: priharcollection1@gmail.com

SHIPPING POLICY

At Prihar Collection, we aim to deliver your orders quickly and safely across India.

1. Order Processing Time

  • Orders are processed within 1–3 business days after confirmation

  • Orders are not processed on Sundays or public holidays

2. Shipping Time

  • Metro cities: 2–5 business days

  • Other locations: 4–8 business days
    Delivery times may vary depending on your location and courier partner.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout

  • Free shipping may be available on selected orders or promotions

4. Delays
Delivery may be delayed due to:

  • Natural calamities

  • Public holidays

  • Courier partner issues

We appreciate your patience in such cases.

6. Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for delays or losses due to incorrect information provided by the customer.

7. Undelivered Orders
If an order is returned to us due to failed delivery attempts, additional shipping charges may apply for re-dispatch.

8. Contact Us
For shipping-related queries, contact us at:
Email: support@[yourdomain].com

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